03301133036 info@brightsolar.uk

Privacy Policy

Privacy Policy

Last Updated: [13/08/2025]

1. Introduction

Welcome to Bright Solar Ltd (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.brightsolar.uk or engage with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Data

  • Contact Information (e.g., name, email, phone number, address)

  • Property Details (e.g., roof size, energy usage for solar panel installation quotes)

  • Payment Information (if applicable, for processing transactions)

  • Communication Records (emails, calls, or messages)

Non-Personal Data

  • Website Usage Data (e.g., IP address, browser type, pages visited via cookies)

  • Analytics Data (to improve our website and services)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage solar panel installation services

  • To respond to inquiries and offer quotes

  • To process payments and contracts

  • To improve our website and customer experience

  • To comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (to fulfill service agreements)

  • Legitimate interest (e.g., marketing, fraud prevention)

  • Consent (where required by law, e.g., for cookies or newsletters)

5. Data Sharing & Disclosure

We may share your data with:

  • Installation partners (necessary for service delivery)

  • Payment processors (for secure transactions)

  • Regulatory authorities (if legally required)

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate security measures, including encryption and secure storage, to protect your data from unauthorized access or breaches.

7. Your Rights Under UK GDPR

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent (where applicable)

  • Object to processing (e.g., for marketing)

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, contact us at info@brightsolar.uk.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law.

9. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. You can manage cookie preferences via your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us

For questions or requests regarding your data or this privacy policy, contact:

Bright Solar Ltd
8 Frog Island, Leicester, LE3 5AG
Email: info@brightsolar.uk
Phone: 0330 313 3023